TORRINGTON, Conn., June 3, 2025 /PRNewswire/ -- Therap Services, the leading provider of HIPAA-compliant electronic documentation solutions for organizations and agencies in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and the broader human services sector, continues to strengthen its commitment to data protection and user empowerment. The latest security enhancement introduces SMS-based password reset and two-factor authentication (2FA) features, giving users more flexibility and control over their login experience.

Enhanced Security and Flexibility for Users and Agencies

With the addition of SMS-based options for password reset and 2FA, Therap ensures that users can maintain secure access to their accounts—even when email may not be immediately available. These enhancements are designed to provide a seamless and secure user experience while reinforcing the system's overall integrity.

Key Benefits for Provider Agencies and Users

• Greater Accessibility: Users can now opt to receive password reset links and one-time passcodes (OTP) via SMS, enabling secure login and account recovery using verified mobile numbers.
  
  
• Improved User Confidence: The verification process adds a layer of trust, as users are required to confirm their mobile numbers before using them for password recovery or 2FA.
  
  
• Stronger Authentication: Two-factor authentication via SMS ensures only authorized users can access sensitive information, reducing the risk of unauthorized access.
  
  
• Operational Transparency: Agencies can track when users configure their mobile numbers for OTP through updated activity tracking features, supporting audit readiness and oversight.
  
  
• Customizable Security Settings: Agencies can choose to enable this feature by submitting a request through the Issue Tracking system, allowing them to adopt enhanced security on their own timeline.

Security Enhancement for Better Outcomes

Therap's new SMS-based security features offer more than just a convenience—they represent a step forward in safeguarding user access while maintaining compliance and user autonomy. By integrating mobile-based options into its secure platform, Therap continues to provide practical, Person-Centered solutions for the evolving needs of service providers.

Learn More
To explore more about Therap's Person-Centered care, visit:
https://www.therapservices.net/products/comprehensive-electronic-health-records-for-service-providers/

About Therap
Therap's comprehensive and HIPAA-compliant software is used in human services settings for documentation, communication, reporting, EVV and billing.

Related Links:
https://www.therapservices.net

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SOURCE Therap Services